Join a team on a mission
Our purpose
Shieldpay is here to be the trusted partner for the payments that matter the most.
No matter the complexity, value, or uncertainty, Shieldpay strives to make every single transaction truly bespoke, trusted and seamless so that you can get on with doing what you do best.
A team on a mission
Our mission is to deliver secure high value B2B payments that people trust and be a company that people love to work for.
Our jobs
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Business Development Manager – Enterprise SalesCommercial · London · Hybrid Remote -
Transaction Operations AnalystOperations · London, Haywards Heath · Hybrid Remote -
Banking Operations ManagerOperations · London, Haywards Heath · Hybrid Remote -
Software EngineerTechnology · London, Haywards Heath · Hybrid Remote
Workplace & culture
Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment, recognised by being placed within the top 50 startups to work for in 2021 by Tempo.
We don’t like old fashioned corporate hierarchy. Instead we like to empower our people to make a change and be autonomous in their role with all the support you need with the other teams around you.
What we believe
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Do the right thing, not the easy thing
When we move at speed, consider the impact & make sure it will benefit our company & our customers -
Bring your ideas to life
Don't dismiss your innovations - table & discuss them, let us see if that seed can grow into our next success story -
Support each other
We are the ingredients in our own community - lets create a culture that lifts each other up & makes a real difference to our wellbeing -
Think big be ambitious
Take considered risks, stretch the boundaries & become an inspiration to those around you -
Put our customers at the heart of all we do
Make sure they are secure, considered & a fan of Shieldpay
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You be you
We have hired great people. To be great. Keep it going.
Teams
Our people
Why join us
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Share options
We are pleased to issue a package of share options that ensures every employee can be part of the Group's success -
Private medical
We offer cover with no financial excess & coverage of pre-existing conditions, from an industry leader in physical & mental health cover -
Unlimited holiday
We did away with the old-school cap on annual leave to ensure our employees keep a healthy work/life balance
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Enhanced allowances
From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile -
Mental wellbeing support
We have a calendar of events throughout the year as well as membership to the Calm app for each employee
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Flexible working
We are pleased to treat our employees like real adults and judge them on the work they do
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IDEA
We believe that the best way to build our products is to build the most diverse team possible
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Wellbeing days
Employees can take a day a month away from work without booking or need to seek approval – for those days when your head is just not in the right space
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Life assurance
Our employees can rest assured that their loved ones will be supported should the worst happen
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Pension
We have a matched workplace pension scheme via Nest -
Season ticket loan
It may not have had a big take-up during the pandemic but it’s there if our people need it
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Personal development
We invest in our people, as well as yearly funding we offer external development and have partnered with the likes of Women in Tech
Shieldpay stories
Here you'll find blogs from our people on what it's really like to be a part of the Shieldpay team
Stories-
Hello team marketing
Marketing sits at the start and throughout all our prospect and customer engagements. We’re responsible...
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The difference between large corporates and Shieldpay
Having spent nearly 18 years working in large financial institutions, joining Shieldpay was a breath...
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Myra reflects at her 1month Shieldversary
I joined Shieldpay as an enthusiastic DevOps Engineer ready to learn everything and I was...
Our story
2016
The facebook post that started it all
After seeing a friend post on Facebook that his car had been stolen by a fraudster posing as a prospective buyer, Shieldpay founder Peter Janes asked a simple question ‘How do we stop this from happening again?’
2017
Shieldpay goes live
From identifying a genuine problem that needed to be solved, Shieldpay was born. In under 6 months, Shieldpay was incorporated and regulated; finding immediate traction in providing simple and transparent payment solutions across the legal, financial and professional services industries
2017-2020
Our team grew
As Shieldpay established its place in the payments ecosystem, we began to grow a team of experts in both secure and trusted payments services, as well as deep knowledge of the legal, financial, and professional services industries that we serve.
2021
Investment
A big day for the team as Shieldpay announced our $34mil (£25mil) Series A. After an incredible 2021 for Shieldpay as revenues grew over 360% and we processed $ 3 billion dollars for our clients.
2022
Looking to the future
We will continue to grow.
Shieldpay is exploring opportunities to leverage the platform and focus on new sectors ripe for disruption such as rental deposits, crowdfunding, charitable giving, mortgages, cryptocurrency and digital letters of credit.
Your questions, answered
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1st Stage
- Format: This will be a 30 - 45 min conversation via Teams with your future Manager & depending on the role we may involve another member of your future team
- Preparation: We aim to cover 2 clear verticals. You - we want to hear all about your experience and how it aligns with our opportunity. Us - tell us why Shieldpay is the perfect fit for you; which value do you relate to most, and what about our mission excites you!
2nd Stage
- Format: 45min - 60min conversation with two members of the wider team which will include a Shieldpay Senior Leader
- Preparation: Keep the values close! During this conversation, we want to assess how we're going to be the perfect fit for one another - you be you.
Investigation Stage
- Format: This stage can come in many forms. We may build a bespoke assessment or ask you to show us some of your previous work or this could be a simple personality test you can do in your own time
Keep in mind
- We're tailoring the interview process for each role so stages may vary!
- The Talent team will guide you through the process and are always happy to help with questions
- Interviews are two-way, you'll have ample chance to ask us questions so please ask
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We don’t like old-fashioned corporate processes. Instead, we like to build bespoke application journeys. Our advice:
Try and give as much detail when answering the pre-screening questions. CVs can be limiting, the Qs are there to help us understand who you are and what you can bring to the Shieldpay team. More is more!
Show us some of your previous work. We'd love to see portfolios, case studies, links, and testimonials. These additional resources bring your profile to life!
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Do the right thing, not the easy thing - Shieldpay is moving at speed, we need to hear that you're comfortable with delivering quality while matching our pace. Tell us about previous fast-past, scaleup environments you've thrived in
Bring your ideas to life - Innovation is key to us. Bring examples of previous innovations even if they didn't work out - we want to hear about them
Support - It's a clique but we're one big family. We want to hear about your empathy and compassion for those around you
Think BIG be ambitious - Shieldpay is full of impactful and innovative people. Tell us about your ambitions & how you've stepped outside your comfort zone
Customers First - We put customers at the heart of all we do. Our customers are our best ambassadors. When answering questions bring examples of customer-led projects
You be you - Don't be afraid to tell us about your world. For example. do you need support from us? We can help with additional needs. Are you looking to start a family? We can tell you about our maternity & paternity policy.
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Absolutely! As a small but growing organisation, we expect to have a number of new & exciting opportunities opening up every month. Connect with us & keep an eye on our social media profiles & follow us on Linkedin.
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Yes! It's true, some companies have rolled out unlimited holidays and employees have ended up using less than they previously had.
This is not our intention. All employees are eligible for our unlimited holiday policy. We work together in our teams to make sure we're using the policy but also not leaving anyone in the lurch during busy times.
We also use our mental health days when we need a day to reset.
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We love flexible working! We were always flexible in our approach even before the pandemic – and we are pleased to treat our employees like real adults and judge them on the work they do – and not the hours that they have sat at their desks.
We do however value physical interaction and as a growing business, we want to ensure new joiners are not limiting their internal relationships to screen time. We, therefore, promote a weekly presence in our London and/or Haywards Heath office. Most of us drop into the office twice a week.
Awards and recognition
🚀 Tempo - Top 50 startups to work for in London in 2021
👩🏾⚖️ Modern Law Awards 2020 - Combatting Fraud
🏆 Modern Law Awards 2019 - Innovation of the year
🤳 Barclays Payments Awards 2019 - Fintech of the year
👮🏼 RT Markets Spotlight Awards 2018 - Financial Crime
💫 Barclays Entrepreneurship Award 2018
🥇 Pay 360 2018 - Innovation of the year
About Shieldpay
Shieldpay Limited: Is Authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Reference number 770210) as an authorised payments institution. Shieldpay is a company providing simple and transparent payment solutions across the legal, financial, and professional services industries. The firm offers Third-Party Managed Accounts, Escrow facilities and payment agent services.
Shieldpay Trust Services Limited: Is registered with HMRC as a trust service provider (Reference XPML00000158706) and provides the services as a corporate trustee to the beneficiaries of the trust, established by deed, in connection with escrow transactions.
Registered Address for our Group Companies is 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT.
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