At Shieldpay's Core
Diversity fuels innovation and progress. We embrace and celebrate individuals from all backgrounds, fostering an inclusive environment for positive change.
People
Employee NPS
% Identify as Neurodiverse
% Black, Asian, Ethnic Minorities
% Women, Trans, Non-binary
% Parents and/or Caregivers
Mental Health First Aiders
Different Nationalities
IDEA community members
At Shieldpay, diversity is our strength. As CEO, I am dedicated to fostering an inclusive environment where every individual is valued, respected and empowered to use their voice. Together, we embrace diverse perspectives, experiences, and backgrounds to drive innovation and create a culture of belonging. We are committed to continuous growth and creating a stronger and more vibrant community.
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Andrew Hawkins CEO, UK & Europe @ Shieldpay
Our inclusivity pledges
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- Interview Training: We are working on creating a comprehensive interview training guide for our leaders to ensure candidates are evaluated objectively and without bias in a fun dynamic way that nurtures individuality.
- Bias-Free Material: We regularly audit our adverts, descriptions and posts to eliminate biased language, promoting a fair and inclusive representation.
- Onboarding Support: Our joiners are carefully taken under the wing of a seasoned Shieldpay team member to provide guidance, support to help them integrate into our community by feeling included from day one.
- Reasonable Accommodations: We make every effort to provide reasonable adjustments and accommodations during the recruitment process and in the workplace, ensuring that candidates and new employees can thrive.
- Feedback and Improvement: We actively seek feedback to help build a clearer picture on how we can make our process more inclusive and eliminates any barriers that may exist.
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- Flexible at our Heart: We provide flexible working opportunities to accommodate diverse life and work styles, ensuring that our employees can achieve a healthy work-life balance.
- Cultural Celebrations: We actively celebrate a wide range of cultural events, encouraging team members to share their cultures and fostering a learning environment where we can continually educate ourselves and appreciate diversity.
- Employee Feedback: We regularly seek feedback from our employees through People surveys, ensuring that their perspectives and insights on our DEIB initiatives are considered and integrated into our ongoing efforts.
- Social Initiatives: We ensure that our social initiatives are not solely focused around the consumption of alcohol, creating a more inclusive environment that caters to a diverse range of preferences.
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- Performance-Based Promotions and Pay Rises: We base promotions and pay increases on objective metrics and evaluate them through a moderated panel to avoid bias and ensure equity across team members. This approach ensures that rewards are tied to individual performance and achievements.
- Inclusive Healthcare and Parental Leave: We provide private healthcare coverage and enhanced parental leave policies that do not discriminate based on gender or parental situation. Whether an employee is a birth parent or an adoptive parent, they will receive equal support, ensuring a secure and inclusive environment for all.
- Remote Work Equipment: We ensure that every team member has the necessary equipment to work effectively from home whenever the need arises. This provision guarantees that employees have the tools and resources they require to maintain productivity and connectivity regardless of their location.
At Shieldpay, we are passionate about promoting diversity in terms of gender, physical abilities, ethnicity, and culture throughout our workplace.
Our commitment to this goes beyond it being the right thing to do; we recognise that diverse teams create a safer, happier, and more productive working environment for everyone involved.
At Shieldpay, you will find a diverse group of motivated individuals who share an entrepreneurial spirit and a startup mindset. We take pride in our team and the inclusive, supportive work environment we have collaboratively built.
Employee-First
An employee-first culture is at the heart of our organisation, prioritising the well-being, growth, and satisfaction of our team members. We believe that by investing in our employees' development, providing a supportive work environment, and fostering a strong sense of belonging we have become a company that people love to work for!
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As someone who didn’t grow up in the UK, I’ve found Shieldpay’s unlimited holidays and hybrid work structure to be a fantastic advantage. It has allowed me to thrive professionally, contribute effectively to the team, and also be there for important family events back in Malta. Moreover, I’ve discovered numerous opportunities for career growth and innovation within an inclusive culture that wholeheartedly embraces and celebrates individuality.
Mark Camilleri
Software Engineer
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We're passionate about building a company where people love coming to work every day. That's why we're always working to improve our employee experience. To achieve this, we continuously evaluate and enhance our employee value proposition, which encompasses a wide range of factors, including competitive compensation, comprehensive benefits, flexible work arrangements, professional development opportunities, a positive and inclusive culture, and strong leadership
Georgie Leonce
Head of People
IDEA Community
#inclusion-diversity-equality-awareness
The employee-led diversity community plays a vital role in fostering an inclusive and equitable workplace environment.
Comprised of passionate individuals from various backgrounds and departments within the organisation, this committee is dedicated to championing diversity, equity, and inclusion (DEI) initiatives.
Their primary objective is to ensure that all employees feel valued, respected, and represented.Through proactive efforts, the committee collaborates with leadership to implement policies, programs, and training that promote diversity and combat discrimination.
They actively engage in organising events, workshops, and discussions that raise awareness, celebrate different cultures, and challenge biases.
By empowering employees to take an active role in shaping the company's DEI strategies, the IDEA committee fosters a sense of ownership and collective responsibility for creating a truly diverse and inclusive workplace where everyone can thrive