The opportunity

This is an ideal role for an ambitious HR professional eager to gain broad exposure to all aspects of HR while having a direct impact on shaping and supporting a small but dynamic organisation.

As part of a team of two, you will play a key role in supporting the Head of People with day-to-day HR operations, HR initiatives, and employee relations. You will have the chance to contribute to a variety of HR functions, from recruitment and onboarding to performance management and employee engagement.

What you’ll be doing

• Assist with day-to-day HR operations, including employee queries, HR documentation, and maintaining accurate employee records.
• Support the recruitment process by posting job ads, screening applications, coordinating interviews, and managing the full onboarding process for new hires.
• Serve as a point of contact for employees, providing guidance on policies and procedures, and assisting with any employee relations matters in collaboration with the Head of People.
• Assist in managing the performance review process, tracking feedback, and helping to implement development plans.
• Support the design and coordination of training sessions and employee development programs.
• Maintain HR systems and databases, generate reports as needed, and ensure data accuracy and compliance.
• Assist in organising employee engagement initiatives, wellbeing programs, and recognition efforts to enhance the overall employee experience.
• Help review and update HR policies and procedures, ensuring they remain aligned with company goals and legal requirements.

What we're looking for in you

• A solid understanding of HR processes and best practices, including recruitment, employee relations, and performance management.
• Strong written and verbal communication skills with the ability to engage effectively with employees at all levels.
• Ability to manage multiple priorities and work efficiently in a fast-paced environment.
• Experience with HR systems (Ideally HiBob & Team Tailor) and proficiency in MS Office (Excel, PowerPoint, Word).
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues as they arise.
• Ability to handle sensitive information with integrity and confidentiality.
  
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Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance