Senior Financial Crime Operations Analyst
We usually respond within two weeks
The opportunity
Shieldpay are looking for a Senior Financial Crime Operations Analyst to join and support our First Line Financial Crime Operations team.
The role will be required to assist with the Onboarding and Due Diligence process for new and existing clients, whilst helping with financial crime operational procedures. The role also requires the individual to work closely with second line Compliance function to ensure processes are approved, and work with Product & Technology teams to provide requirements and assist with testing and sign off processes.
What you’ll be doing
- Perform KYC on a wide range of client types and risk, in particularly enhanced due diligence, complex ownership, etc and perform Quality Checks (QC) on KYC files completed by members of the team.
- Work with the Head of Financial Crime to implement controls required as a result of the Financial Crime Risk Assessment.
- Author and enhance process & procedures relating to Financial Crime Operations activities.
- Ensure these process & procedures mitigate financial crime risks and work with the Compliance team to have them reviewed and signed off by relevant stakeholders.
- Work with IT to enhance the financial crime operations systems by writing requirements and work with IT on refinement of IT capabilities.
- Act as an escalation point for the Financial Crime Operations team and deputise for the Head of Financial Crime when necessary.
- Complete and submit comprehensive escalations to
What we're looking for in you
- Expert knowledge of KYC/Compliance/AML standards at UK regulated financial services company.
- Can effectively understand financial crime risks posed to financial services companies and design and implement operational procedures to mitigate these risks.
- Knowledge and understanding of payment schemes and regulatory regimes.
- Demonstrated experience of due diligence in onboarding/KYC refresh of financial services and products.
- Knowledge of multiple complex client types (i.e., Corporates, Non-Banking Financial
- Institutions, Funds, Non-Operating/Asset Holding Companies/SPVs, Organizations, Publicly Traded Companies, Trusts)
- Strong written and oral communication skills with experience of conflict resolution and ability to influence internal and external stakeholders
- Strong attention to detail
- Proactive and flexible approach to personal workload and wider team targets
- Ability to work under pressure and to fixed deadlines
-
Effective at managing time appropriately and organising workload for maximum
productivity. - Logical, structured approach to planning, problem solving and decision-making
What we’re looking for in you
- As we are dedicated to fostering an inclusive environment where every individual is valued, respected, and empowered to use their voice, we’ll expect you to demonstrate a likeminded approach to how you communicate and collaborate with others.
- We don’t like old fashioned corporate hierarchy. Instead, we like to empower our people and be autonomous in their role. You should be adaptable and thrive in a fast paced, dynamic environment.
- We're building a vibrant community full of the best people the fintech world has to offer. You should be enthusiastic about our industry and able tap into your experience and expertise to help take Shieldpay to the next level.
- We've resilient and hard working. You should exemplify a strong work ethic by consistently striving for excellence and productivity in everything you do. Persevere through challenges and maintain a positive outlook.
- We're value collaboration. Practice open communication by sharing openly and honestly, even when it's challenging and to acknowledge mistakes and learn from them to improve our performance.
Our promise
Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
At Shieldpay we will consider requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, Hybrid working (an element of working from home), compressed hours. Many of our staff work flexibly in many different ways.
- Team
- Operations
- Locations
- London
- Remote status
- Hybrid
- Employment type
- Full-time
- Employment level
- Professionals

Workplace & culture
Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment, recognised by being placed within the top 100 startups to work for in 2022 by Tempo and Flexa certified in 2023
We don’t like old fashioned corporate hierarchy. Instead we like to empower our people to make a change and be autonomous in their role with all the support you need with the other teams around you.
About Shieldpay
Shieldpay Limited: Regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Reference number 770210) as an authorised payments institution. Shieldpay is a company providing simple and transparent payment solutions across the legal, financial, and professional services industries. The firm offers Third-Party Managed Accounts, Escrow facilities and payment agent services.
Shieldpay Trust Services Limited: Registered with HMRC as a trust service provider (Reference XPML00000158706) and provides the services as a corporate trustee to the beneficiaries of the trust, established by deed, in connection with escrow transactions.
Registered Address for our Group Companies is 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT.
Senior Financial Crime Operations Analyst
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